Once Great Company Ruined By Thoughtless Leadership - Anonymous employee Constant Contact Employee Review

2.0
Sep 20, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to get experience, develop skills, and learn how NOT to lead. Constant Contact was once an extremely employee and customer first culture where opinions and viewpoints were heard and actually listened to. That is no longer the case. The only thing keeping most tenured employees there are the quality of health benefits and the notion of "the evil you know now is better than the evil you have yet to discover".

Cons

Siris and Clearlake installed leadership are far from leaders. The entire c level suite the the epitome of how NOT to lead an organization. Company leadership is so far out of touch and doesn't show an ounce of employee pride. They put on a face in company meetings (if they are even held on a consistent basis) then immediately closing the meeting and bad mouthing the employees that participated in the meeting. The Constant Contact product used to be a market leader however after years of product mismanagement and lack of development, the product is no longer competive in a dying industry. They just launched SMS marketing.....5 years too late. Automation components are surface level and years behind the next closest competitor. Company objectives, churn expectations, and revenue targets are not obtainable. Would not be surprised if the brand is sold off in the coming year as a customer count buy, and the entire company is gutted.

Explore other reviews about Constant Contact

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture within my department and good work life balance

Cons

Frequent management changes in my time here

4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, AI + Tech heavy product company so you'll always be working on new technologies

Cons

Low Salary compared to MA area

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