So much potential - Tier II Support Specialist Constant Contact Employee Review

4.0
Oct 20, 2015
Recommend
CEO approval
Business Outlook

Pros

It was the greatest job i ever worked for best pay yet, and the culture and the people are amazing. amazing benefits, company takes care of you. free drinks, company outing, christmas party, there was monthly bonuses. a lot of great management

Cons

was very busy because of how many broken things in our product we had. consistantly having to tell small to large businesses, and non profits, oh hey yea that product you were paying for is actually not functioning at the moment, now granted most of it worked most of the time, but they consistantly pushed out newer bigger products without taking a look at fixing the existing issues. Example, simple share was kinda broken linking with facebook, well the developers decided hey lets create a new simple share, 3-6 months later new product comes out while old one still had issues, then new product was just copied from another feature inside another one of our products which didn't work but ended up being broken after release. other thing is that it is kinda political since it is such a community in there a lot of talk goes around the office, and that can cause you to get a promotion or not. you may be the best and brightest for the job, but if you have somehow caused a bad taste in a higher ups mouth, have fun sitting in the same position you are in.

Explore other reviews about Constant Contact

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture within my department and good work life balance

Cons

Frequent management changes in my time here

4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, AI + Tech heavy product company so you'll always be working on new technologies

Cons

Low Salary compared to MA area

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