Ruined by Private Equity - Anonymous employee Constant Contact Employee Review

Leadership installed by Clearlake is awful. They are only interested in cooking the books for an IPO or resale to a different private equity firm. They do not care about customers and I don't think they even care about sustainable growth, they're just interested in revenue and profits. First thing they did was raise prices on a bunch of customers to juice revenue and then they started gutting the entry level plan to make it useless and drive upgrades. They hate having an award-winning customer support team and want to replace everyone with chatbots.