Easy, micromanaging cameras are annoying - WIRELESS SALES EXPERT Consumer Cellular Employee Review

4.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Easy to work if you’re into sales and are good with people. Hourly pay is above the average pay of other carriers which is nice during slower months because you don’t have to rely on sales as much when there’s nobody to sell to. However, during busier months, pay will be lower than other carriers because they see many more customers, younger ones especially.

Cons

Old consumer base which tries to save every penny they can. Even with being in sales for a long time it’s hard to sell to them because they don’t want to spend anything. Few young people shop and it can be annoying for some people having to repeat things a lot. Cameras are very monitored/voice recorded and they listen to everything they can. You feel super micromanaged by the cameras. There’s snacks but only for customers which you can get in trouble if you eat food that’s already sitting there that nobody else eats.

Explore other reviews about Consumer Cellular

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Store Hours STO PTO Commission Phone Benefits

Cons

Only con would be working at a slow store or having a slow month.

avatar
Consumer Cellular Response
1w
Thank you for taking the time to share your experience and for being part of the Consumer Cellular team for the past 1–2 years! We're thrilled to hear you've enjoyed many aspects of your role, including our store hours, PTO, commission opportunities, phone benefits, and STO. We work hard to create a rewarding environment where our team members can succeed while maintaining a healthy work-life balance. We also appreciate your honest feedback regarding slower stores or sales periods. We understand that customer traffic can vary, and we're continually looking for ways to support our retail teams with coaching, development, and opportunities to help them succeed regardless of market conditions. Thank you again for your recommendation and for everything you do to deliver an exceptional experience for our customers. We're grateful to have you on the team and look forward to your continued success with Consumer Cellular!
5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Consumer Cellular has an incredibly supportive culture where leadership, fellow trainers, and other departments work together and genuinely want people to succeed. I feel trusted to lead classes, coach new hires, and contribute beyond just delivering training. The role allows me to use my strengths in teaching, coaching, and developing others while making a meaningful impact on employees' growth and confidence. The remote work environment, work-life balance, stability, and opportunities for continuous learning make it an enjoyable place to work. Most importantly, I feel valued, supported, and empowered to do my job effectively, which has made this one of the most positive work experiences of my career.

Cons

The role requires a high level of energy and engagement each day, and advancement opportunities may be more limited depending on organizational needs. However, these challenges are relatively minor compared to the overall positive experience and support provided by the company.

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Consumer Cellular Response
3w
Thank you for sharing your experience! We’re thrilled to hear that you feel supported, valued, and empowered to make an impact. Our trainers play a critical role in helping employees build confidence and succeed, and we’re grateful for the passion and dedication you bring each day. Thank you for being part of the Consumer Cellular team!
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