Does Consumer Direct Care Network pay their employees well?

According to anonymously submitted Glassdoor reviews, Consumer Direct Care Network employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Consumer Direct Care Network. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Consumer Direct Care Network?

53% of Consumer Direct Care Network employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Consumer Direct Care Network 3.2 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Consumer Direct Care Network?

In Home Caregiver (35) , Service Coordinator (16) , Attendant (10) , Support Broker (10) , Home Health Aide (9) , Individual Provider (8) , CSW (7) , Home Care Aide (7) , Personal Care Attendant (7) , Care Giver (6) , Administrative Coordinator (5) , Caregiver (5) , HCA (5) , Program Coordinator (5) , Software Engineer (5)

What are the pros of working at Consumer Direct Care Network according to real employee reviews?

"They put the employee first and have great benefits." ((in 16 reviews)); "Work from home is encouraged" ((in 8 reviews)); "Excellent coworkers who truly care about the company" ((in 7 reviews)); "Great company, understanding supervisors, flexible scheduling, family oriented." ((in 6 reviews)); "Flexible hours based on clients needs." ((in 5 reviews))

What are the cons of working at Consumer Direct Care Network according to real employee reviews?

"Low pay for skill level required" ((in 37 reviews)); "Poor leadership, doesn't follow state rules and regulations." ((in 7 reviews)); "The company could benefit from better training procedures." ((in 6 reviews)); "Bad communication and not a Consistent schedule with dates and times of working" ((in 6 reviews)); "Executives are bullies creating terrible culture for middle management and below." ((in 4 reviews))

What are the top reviewed Consumer Direct Care Network locations?

Missoula , Seattle , Federal Way , Richmond , Spokane , Boise , Washington , Vancouver , Olympia , Meridian , Eau Claire , Hudson , Tucson , Lynchburg , Norfolk , Arlington , Fredericksburg , Anchorage , Denver , Reno , Everett , Tacoma , Blacksburg , Harrisonburg , Roanoke , Leesburg , Stafford , Oshkosh , Wasilla , Billings

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Consumer Direct Care Network reviews

Good Intentions - Program Manager Consumer Direct Care Network Employee Review

3.0

Oct 30, 2023

Program manager

Recommend

CEO approval

Business Outlook

Pros

Supportive environment. Average pay. Conceptually sound.

Cons

Complex and difficult to navigate processes. Lots of glitches and problems. No one knows much about how to resolve them, so the fixes go back on the front line to muddle through until they go away.

Consumer Direct Care Network Response

Thank you for taking the time to leave us a review and share your honest feedback. We appreciate your work to help our clients live the lives they want in their homes and communities.

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5.0

May 19, 2026

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Quality team members Low turnover

Cons

The pay and benefits should be significantly better

Consumer Direct Care Network Response

1mo

Thank you for sharing your experience. We are glad to hear that you have had a positive experience with your team. Thank you for being a valuable member of CDCN.

2.0

Mar 31, 2026

In home caregiver

Recommend

CEO approval

Business Outlook

Pros

Not many benefits to working for this company other than the fact that you don't have to work for an agency so you have more control over who your clients are. It is essentially a barely functioning payroll company for the government.

Cons

Getting hired on takes way longer than their willing to tell you. You have to stay constantly on top of them to get the process done. To get any process done really. Their admin team is much MUCH too small for the size of this company. So the second something needs to be approved by them, expect 3-4 weeks of waiting. Also expect them to not tell you that. Additionally, when you get linked with a new client. They will tell you that that's going to take a week or so. In all the years I've worked here I've never had them do it sooner than 4 weeks. And thats with me calling to check about it all the time. They also don't pay nearly enough for the work.

Consumer Direct Care Network Response

3mo

Thank you for taking the time to share your feedback and for your long-term commitment. Your input is important and helps us identify where improvements are needed as we continue to provide better support.

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Jobs at Consumer Direct Care Network

Service Coordinator I

Cybersecurity GRC Analyst II

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Good Intentions - Program Manager Consumer Direct Care Network Employee Review

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