Does Consumer Direct Care Network pay their employees well?

According to anonymously submitted Glassdoor reviews, Consumer Direct Care Network employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Consumer Direct Care Network. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Consumer Direct Care Network?

53% of Consumer Direct Care Network employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Consumer Direct Care Network 3.2 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Consumer Direct Care Network?

In Home Caregiver (35) , Service Coordinator (16) , Attendant (10) , Support Broker (10) , Home Health Aide (9) , Individual Provider (8) , CSW (7) , Home Care Aide (7) , Personal Care Attendant (7) , Care Giver (6) , Administrative Coordinator (5) , Caregiver (5) , HCA (5) , Program Coordinator (5) , Software Engineer (5)

What are the pros of working at Consumer Direct Care Network according to real employee reviews?

"They put the employee first and have great benefits." ((in 16 reviews)); "Work from home is encouraged" ((in 8 reviews)); "Excellent coworkers who truly care about the company" ((in 7 reviews)); "Great company, understanding supervisors, flexible scheduling, family oriented." ((in 6 reviews)); "Flexible hours based on clients needs." ((in 5 reviews))

What are the cons of working at Consumer Direct Care Network according to real employee reviews?

"Low pay for skill level required" ((in 37 reviews)); "Poor leadership, doesn't follow state rules and regulations." ((in 7 reviews)); "The company could benefit from better training procedures." ((in 6 reviews)); "Bad communication and not a Consistent schedule with dates and times of working" ((in 6 reviews)); "Executives are bullies creating terrible culture for middle management and below." ((in 4 reviews))

What are the top reviewed Consumer Direct Care Network locations?

Missoula , Seattle , Federal Way , Richmond , Spokane , Boise , Washington , Vancouver , Olympia , Meridian , Eau Claire , Hudson , Tucson , Lynchburg , Norfolk , Arlington , Fredericksburg , Anchorage , Denver , Reno , Everett , Tacoma , Blacksburg , Harrisonburg , Roanoke , Leesburg , Stafford , Oshkosh , Wasilla , Billings

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Consumer Direct Care Network reviews

A toxic place to work - Anonymous employee Consumer Direct Care Network Employee Review

1.0

Mar 31, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not many pros to provide.

Cons

Either intentionally or unintentionally, company employees are subjected to micromanagement, constant confusion and frivolous revisions of business processes; as well as, poor leadership along with ignorance and apathy among members of management. There is a high turnover of members of management and coworkers except for a select few company employees. There is a lot of sugary lip service paid to "company values" and "care" and "compassion" but the company mission appears tightly focused on extracting public money from government agencies and reducing operating costs at the expense of eligible recipients of Medicaid benefits and services.

Consumer Direct Care Network Response

Hello, thank you for sharing your feedback. We’re sorry to hear about your experience and take concerns about leadership, communication, and our values seriously. We are committed to continuous improvement and person-centered service. If you're open to a conversation, we welcome the opportunity to better understand your perspective.

Explore other reviews about Consumer Direct Care Network

5.0

May 19, 2026

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Quality team members Low turnover

Cons

The pay and benefits should be significantly better

Consumer Direct Care Network Response

1mo

Thank you for sharing your experience. We are glad to hear that you have had a positive experience with your team. Thank you for being a valuable member of CDCN.

2.0

Mar 31, 2026

In home caregiver

Recommend

CEO approval

Business Outlook

Pros

Not many benefits to working for this company other than the fact that you don't have to work for an agency so you have more control over who your clients are. It is essentially a barely functioning payroll company for the government.

Cons

Getting hired on takes way longer than their willing to tell you. You have to stay constantly on top of them to get the process done. To get any process done really. Their admin team is much MUCH too small for the size of this company. So the second something needs to be approved by them, expect 3-4 weeks of waiting. Also expect them to not tell you that. Additionally, when you get linked with a new client. They will tell you that that's going to take a week or so. In all the years I've worked here I've never had them do it sooner than 4 weeks. And thats with me calling to check about it all the time. They also don't pay nearly enough for the work.

Consumer Direct Care Network Response

3mo

Thank you for taking the time to share your feedback and for your long-term commitment. Your input is important and helps us identify where improvements are needed as we continue to provide better support.

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Jobs at Consumer Direct Care Network

Data Entry - Authorizations

Montana

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Communications Coordinator I

Caregiver Data Entry Associate

Missoula, MT

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Administrative Coordinator I

Administrative Coordinator I

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A toxic place to work - Anonymous employee Consumer Direct Care Network Employee Review

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