Does Consumer Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Consumer Support Services employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Consumer Support Services. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Consumer Support Services?

35% of Consumer Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Consumer Support Services 2.2 out of 5 for work life balance, 2.4 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Consumer Support Services?

Direct Support Professional (DSP) (6) , Consumer Funds Coordinator (2) , HPC (2) , Home Health Aide (2) , Program Coordinator (2)

What are the cons of working at Consumer Support Services according to real employee reviews?

"The management is horrible." ((in 6 reviews)); "Benefits are horrible they don’t cover anything." ((in 4 reviews)); "High turnover rate, horrible raises, don't value employees" ((in 3 reviews))

What are the top reviewed Consumer Support Services locations?

Newark , Columbus , Cleveland , Springfield , Youngstown , Canton , Independence , Medina , Heath , Niles , Centerville , Wintersville

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Consumer Support Services

Consumer Support Services reviews

How Do They Get Away With This? - Direct Care Staff Consumer Support Services Employee Review

2.0

May 14, 2021

Direct care staff

Recommend

CEO approval

Business Outlook

Pros

Decent pay for the area, sick/vacation pay, mostly good coworkers.

Cons

Overworked. Underpaid. Lots of employee turnover due to poor management. Petty drama. Physically/emotionally/mentally draining. Shifts are too long. No schedule flexibility. Low pay for the job requirements. Too many meetings.

Explore other reviews about Consumer Support Services

5.0

Apr 11, 2025

Payroll specialist

Recommend

CEO approval

Business Outlook

Pros

Salary, Benefits, Work Environment, People, Management.

Cons

I can't think of any

1.0

Jul 7, 2026

Program coordinator

Recommend

CEO approval

Business Outlook

Pros

Clients were amazing. Loved working with them.

Cons

Management was horrible. They took advantage of the salaries position expecting a person to work nearly 60 hours a week and most of that completing tasks outside the job description.

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Jobs at Consumer Support Services

DSP (Direct Support Professional)

DSP - FLOATER (Direct Support Professional)

DSP (Direct Support Professional)

Team Lead - DSP (Direct Support Professional)- Cuyahoga County

Warrensville Heights, OH

$17 - $18 /hr

(Employer provided)

View job

2nd Shift DSP Part Time

Consumer Support Services reviews FAQs

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Consumer Support Services

How Do They Get Away With This? - Direct Care Staff Consumer Support Services Employee Review

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