employer cover photo
employer logo
employer logo

Consumers Energy

Is this your company?

Good for external hires, bad for those trying to climb - Senior Business Support Consultant Consumers Energy Employee Review

3.0
Feb 12, 2015
Recommend
CEO approval
Business Outlook

Pros

It's a stable, healthy company. The people are pretty nice, good to work with. Up and coming Officers are solid (including IT department which is now under good management). There are a good amount of lazy people though so being a "high performer" means you get work piled onto you. Work enjoyment and soft perks (like telecommuting) are really based on VP area.

Cons

HR actively sabotages talent. A job is posted at a certain salary, and if you're an internal candidate they will give you a 3-5% raise in lieu of the extra salary - and yet expect you to perform the full duties of the position. I've witnessed this dozens of times and I'm not even privy to that information. It definitely takes a hit on morale because it is talked about. Why do you have faith in someone to do a job but won't back it up? "Hey you're getting $40k and we're hiring you for a $70k job. You need to perform all the duties of the job, but we're going to pay you $44k. And you should thank us." That policy makes no sense and happens all the time -- and I'm not exaggerating the numbers. I believe this is because they think you have no other recourse: they're the only major employer in Jackson. I know people the same age with similar background where one gets paid literally twice the other because one was an external hire and the other an internal promotion. For you external candidates, the magic salary grade is 19 (approximately $109-$119k). If you make above that your annual bonus is 5 digits. If you make below that it is 3 digits. Yes, 3. CEO John Russell's response is "if you're not happy then get the hell out of here." Rather than fix things he just thinks anyone who raises their hand is a bad apple. In short: if you're coming from the outside, jump at it. Good company. But don't plan on living out your career here if you're wanting to increase earnings. It's a shame to let all those relationships people build go to waste, but it's well known that peer company DTE pays better for the same jobs.

Explore other reviews about Consumers Energy

5.0
Jul 5, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Incredible manager and team, well supported with process and tools needed to do the job right

Cons

None - great experience working with Consumers team

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, pay tries to stay on scale with other similar organizations, work life balance is good. Hybrid work schedule.

Cons

Must be in office Monday, Tuesday and Thursday.

See reviews by: Helpful|Rating|Date|All