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Consumers Energy

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Good place to work - Customer Service Representative Consumers Energy Employee Review

4.0
Dec 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Overtime available Good pay, training is great

Cons

May be too fast paced for some, very busy and high stress position, mandatory overtime without being told in advance (sometimes day of) mandatory on call especially during storms

Explore other reviews about Consumers Energy

5.0
Jul 5, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Incredible manager and team, well supported with process and tools needed to do the job right

Cons

None - great experience working with Consumers team

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, pay tries to stay on scale with other similar organizations, work life balance is good. Hybrid work schedule.

Cons

Must be in office Monday, Tuesday and Thursday.

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