High Stress, Good Pay, High School - Customer Service Continental Employee Review

3.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Pay Making the customer happy Some good relationships

Cons

High Stress No Work/Life balance No results from Complaints No backfill of employees who decided to leave which adds to already taxing workloads and causes others to leave

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Continental Response
1y
Thank you for your review. Please know that we have shared this review with the location HR team. You have raised some topics we'd like to understand better. Please feel free to email our careers inbox at careers@conti-na.com to share more about your experience. Best Regards, Continental Human Relations

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5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, two week pto, 10 paid holidays

Cons

Not enough staff in the call center

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The company has good benefits and opportunities.

Cons

Management seems to be disconnected from reality

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