employer cover photo
employer logo
employer logo

Convey Health Solutions

Is this your company?

A Disgrace! - Customer Service Representative Convey Health Solutions Employee Review

1.0
Feb 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Was a pleasure speaking to the differnt members everyday!

Cons

1. Unprofessional mangment 2. Lice 3. Bugs 4. To much kids goofing off and getting away with it! 5. To much favorisom for certain kinds 6. Discrimination 7. Being caught on the floor with the number one RULE NO PHONES ON FLOOR! AND THE ONES THAT GOT CAUGHT DIDDNT GET FIRED AGAIN FAVORISM 7. Harrasement 8. No matter how hard you work there it will not pay off because they don't give a damn 9. To much Hersey 10. Lead that has no high school diploma! 11. People getting fired for Hersey and because of kids playing games! 12. Wrongful termination 13. Someone having a miscarriage in bathroom and manager blowing it off. At the time we didn't know if someone was in there with a knife! There was blood all over the walls, stalls, floor! And manager swept it under the rug! Trash cans full of blood!

Explore other reviews about Convey Health Solutions

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing staff . I learned a lot in this role

Cons

Limited room to grow in the department

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The health solutions mission was genuinely important.

Cons

• Operations staff constantly relied on workarounds instead of fixing systemic issues. • Meetings celebrated minor wins while repeated failures were buried under talk of learning and resilience. • Legitimate problems were cheerfully reframed and then repeated cycle after cycle. • Honest discussions about dysfunction were unwelcome. • Honest feedback was actively discouraged, forcing employees to pretend everything was functioning when it clearly was not.

See reviews by: Helpful|Rating|Date|All