5.0
Feb 28, 2022
Current employee
Recommend
CEO approval
Business Outlook
Pros
Great pay, fantastic customer base, supportive immediate team, opportunities for upward mobility, attentive tech support, Deaf owned and operated, Deaf focused, largely Deaf culture. Great Benefits, PTO for full and part time, Professional Development funds, education reimbursement, wellness reimbursement, paid wellness hours granted annually for full and part time. job security. frequent communication from VI team/upper management. Constant improvement to software, policies, etc. receptive to new ideas.
Cons
technology is in the process of being updated, so sometimes has glitches. software is currently awkward. there are often not enough interpreters on the phones for the volume of calls coming in, but this is gradually improving.