A fair place to work at - Customer Service Representative Cook Medical Inc Employee Review

4.0
Mar 20, 2013
Recommend
CEO approval
Business Outlook

Pros

I worked as customer service rep at the shared service centre in Limerick, Ireland. It,s a very well organised company, the workflow si high but the company provides excellent tools so it allows the employees to work well. The environment si fair and the company philosophy ai ed to help the patience at any cost is really put into practice

Cons

it's a medium size company, as a result there's little chance to grow professionally inside the company

Explore other reviews about Cook Medical Inc

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Hours, education assistance program, health insurance

Cons

low pay, low pto, lack of communication for personal and career development

2.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

I left my old wage here because Cook just gave a $1 increase to current employees but not new ones, so yeah.. any ways the Benefits, Schedule flexibility, and Overtime are probably the only good things.

Cons

Higher-ups suck. Ranging from team leads to middle management. Lots of other departments are typically nice, but some departments are all about control and leave no room for moving up, especially with all the favoritism each department has.

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