Old Leadership - Terrible. New Leadership - Questionable at best. - Anonymous employee CoolSys Employee Review

2.0
Mar 2, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Each day has a new problem and it never gets boring or old. Allows you to learn a lot really fast.

Cons

Former CEO was all talk and only cared about himself and spending money to make himself look good. Working with him was like working with a slimy car salesperson. New CEO is all-business and doesn't care about the employees that were already there before her. She's just replacing everyone with her people. Employees are paid below market and merit increases and bonuses have been non-existent the past couple years and even when they did exist, it was pretty much nothing. Career advancement is basically non-existent if you're in a corporate/administrative position. There was no work/life balance. I felt like I couldn't take vacation the last 3 years I worked there. Everything is a fire drill and needed to be done yesterday but every department needs to run lean.

Explore other reviews about CoolSys

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

great company , good pay great benifets

Cons

no cons no cons no cons no cons

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CoolSys Response
5mo
We are happy to hear that things are going well down in Texas! We believe that great local leadership, along with good pay/ benefits, is a winning formula for attracting and retaining top talent.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, no shortage of work, 401k has good match

Cons

Worked here for over 4 years. Cons of this company are that lots of technicians are green and have limited knowledge of what they are doing. This leads the couple guys on the team to carry the entire branch. Burn out is insane. Evrey call is an emergency according to managers. On call a lot

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