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      CoolSys

      Engaged Employer

      CoolSys reviews

      Massive changes & loss of empathy - Anonymous employee CoolSys Employee Review

      2.0
      Nov 9, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is okay. Lots of good people in the field/trying to hold things together.

      Cons

      Company grew too fast w/o strategy. Now it's too big and flailing. No empathy or humanity left in Brea. Becoming another generic big employer where people are cost on a balance sheet. Poor communication from HR, lots of changes in practices, no interest in how employees feel. Top-down orders being given all day long. Disagreement ignored or met with anger.

      Explore other reviews about CoolSys

      5.0
      Jan 14, 2026
      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      great company , good pay great benifets

      Cons

      no cons no cons no cons no cons

      avatar
      CoolSys Response
      5mo
      We are happy to hear that things are going well down in Texas! We believe that great local leadership, along with good pay/ benefits, is a winning formula for attracting and retaining top talent.
      3.0
      Jun 27, 2026
      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, no shortage of work, 401k has good match

      Cons

      Worked here for over 4 years. Cons of this company are that lots of technicians are green and have limited knowledge of what they are doing. This leads the couple guys on the team to carry the entire branch. Burn out is insane. Evrey call is an emergency according to managers. On call a lot

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