I am thankful for the opportunities Coolsys has given my family - Refrigeration Service Technician CoolSys Employee Review

5.0
May 4, 2024
Recommend
CEO approval
Business Outlook

Pros

For the most part everybody that I have came across at coolsys has been easy to work with and will help out with whatever is needed. The work is good and you do not feel overly rushed or pressured. I'm happy with the hours and they stay steady all year long.

Cons

The switch from ADP to UKG has been the worst thing Coolsys has done since I've worked here. ADP worked well and was easy to navigate and displayed all the information needed. UKG does nothing good, the app doesn't work, it's hard to navigate, nearly impossible to log onto and actually view information and is not as user friendly as ADP, I would say it's the worst pay stub app I've ever had to deal with. Communication between managers and techs needs to improve, lack of communication often leads to time being wasted and jobs not being completed in a timely manner. Lack of communication often leads to frustration between techs and management. Lastly it would be nice for coolsys to have a tool program of some sort to help techs acquire new tools as they are becoming more and more expensive.

Explore other reviews about CoolSys

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

great company , good pay great benifets

Cons

no cons no cons no cons no cons

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CoolSys Response
5mo
We are happy to hear that things are going well down in Texas! We believe that great local leadership, along with good pay/ benefits, is a winning formula for attracting and retaining top talent.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, no shortage of work, 401k has good match

Cons

Worked here for over 4 years. Cons of this company are that lots of technicians are green and have limited knowledge of what they are doing. This leads the couple guys on the team to carry the entire branch. Burn out is insane. Evrey call is an emergency according to managers. On call a lot

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