Oct 16, 2018
Core Digital Media Response
7yWe appreciate the feedback in this review and we have been, and will continue to, address concerns brought forth by current and former employees. We believe this review is not an accurate representation of our company culture nor the management style we promote within the organization. We thank you in advance for reading this and considering our point of view
Core Digital Media strongly supports its employees and that has been reflected in our Great Places to Work award we received this year. This award is generated through employee response to a vigorous vetting process where only the top companies are awarded this honor. In fact we recently made the Best Small & Medium Workplace list for 2018
Our average tenure at CDM is 6 years with non-leader tenure at 5 years. We believe this demonstrates a company culture built on trust and career growth.
Our vacation policy is similar to many companies across the industry and is made clear to employees before and after they join, as well as found in our employee handbook. Hours worked are not tracked for any purpose outside of payroll and certainly not to gauge loyalty. We have a flexible time off policy where the employee requests time off, and the manager must approve it, and the business must be able to accommodate the employee being out of the office. Across our organization our employees are taking, on average, just under 4 weeks of vacation per year. As a company we value a work/life balance and encourage vacations as we realize the value of time away from the office.
While we strive to provide an environment where all employees can succeed and feel empowered we realize that at times issues can arise between the employee and their manager. In the instances described in this review, HR was made aware and stepped in to resolve the issue - including switching to a new manager in an effort to resolve the issue. We do not encourage a micromanagement style for our managers. That being said, if there is poor performance that warrants more attention and guidance from a manager, we will address that accordingly. If an employee is consistently late, missing meetings, providing false information, and not performing the duties of the role, the manager is forced to intervene and work to resolve these behaviors. This sort of behavior is not tolerated due to the effect on the business as well as the effect on the team members within the department.
As an organization we take accusations of bullying, fear and abusive behavior very seriously. We have looked into, and will continue to monitor any accusation of this sort. That is not who we are as a company and we will do whatever we can to prevent this.
Finally, as an organization we plan fun events for the company that will get them out of the office and allow them to socialize with employees outside of their department. These events are not mandatory to attend and have no bearing on a discount on health insurance or our wellness program. These events are simply an opportunity to take a break and have some fun with your coworkers and they are well received within the organization.
We appreciate the feedback and will do our best to learn from this. We feel that we have an amazing company culture as well as the best employees. We work hard every day to maintain this culture, and work with our employees on career growth all while running a successful business.