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      Cornerstone Capital Bank

      Engaged Employer

      Cornerstone Capital Bank reviews

      Mortgage Loan Officer View from Colorado - Mortgage Loan Officer Cornerstone Capital Bank Employee Review

      5.0
      Jan 24, 2017
      Mortgage loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Support, Support, Support. I have been in the industry 34.5 years and never worked anywhere that you can call a help desk and reach someone to assist you with your phone, computer, operating system, etc. I don't lose loans to pricing as we are competitive & will not lose deals over pricing. there is always someone out there buying the market with lower rates. Production Support is the best when it comes to scenarios that don't meet the normal guidelines. the underwriting pool, closing pool means there is always someone ready to take the next deal in Q and get it through the system quickly. We have not missed a single CD or had to push a closing date out since 10-2015 when trid went into effect.

      Cons

      The LoanSoft system is not the greatest I've worked with however the company is constantly working toward improvements.

      avatar
      Cornerstone Capital Bank Response
      9y
      We are retaining the servicing on 85% of our total loan production (practically all of our non-jumbo loans) so our customers will stay with Cornerstone for a long time. Occasionally we must sell some of our MSR portfolio for liquidity purposes, since we are a non-bank lender.

      Explore other reviews about Cornerstone Capital Bank

      5.0
      Jul 2, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Company continues to demonstrate a strong commitment to maintaining its service-focused culture while embracing many changes experienced over the past several years. Senior Management remains dedicated to keeping Team Members informed, engaged, and connected through regular virtual and in-person events. Leadership fosters a positive and collaborative work environment through an open-door policy that encourages questions, suggestions, and feedback. This commitment to transparency, communication, and employee engagement strengthens trust across the organization and reinforces a culture where Team Members feel valued, supported, and empowered to contribute to the Company's success.

      Cons

      I have none at this time.

      avatar
      Cornerstone Capital Bank Response
      1w
      Thank you for over 10 years and this thoughtful review! It means a lot coming from someone who has seen the company evolve over the past decade. We're grateful that our service-focused culture and commitment to keeping Team Members informed and connected continue to resonate with you. That open-door approach and regular engagement are things we work hard to protect as we grow. We appreciate your advice as well. Your thoughts on professional development, career growth, and recognition are exactly the kind of feedback that helps shape those conversations, and we're grateful you took the time to share it. Thank you for being such a valued part of our Houston team and the Cornerstone family! Best regards, The Cornerstone Capital Bank Team
      1.0
      Jun 15, 2026
      Fraud investigator
      Recommend
      CEO approval
      Business Outlook

      Pros

      None, company does not care about employees

      Cons

      HR and management will make up lies, show no proof and fire you with no warning. Even when ask for proof of allegation, HR refused to provide as there was none. There is a reason they are now looking for their 3rd mortgage fraud investigator in 6 months time. They also do not believe in raises or annual review, poor 401k match and high cost for family benefits.

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      Cornerstone Capital Bank Response
      2d
      After more than 10 years with Cornerstone, your perspective carries weight. We’re sorry to hear that your experience left you feeling unheard and unsupported. While we can’t comment on individual employment matters here, your concerns about communication, turnover, compensation, retirement benefits, and benefit costs are important and are taken seriously. We remain committed to treating team members with respect and to upholding the highest ethical and compliance standards in alignment with our core convictions. Feedback like this is crucial as we continue improving how we support our team members.
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