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      Cornerstone Capital Bank

      Engaged Employer

      Cornerstone Capital Bank reviews

      If you want to be successful and happy in your job - Mortgage Loan Processor Cornerstone Capital Bank Employee Review

      5.0
      Jan 27, 2017
      Mortgage loan processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been in this crazy industry for many years and Cornerstone is HANDS DOWN the best company I have worked for. In this ever changing industry, they are right on top of it. There is a help desk for everything, an intranet full of useful and constantly updated information, and a team spirit that I have not found anywhere else. The management cares that you are successful in getting your job done. The CEO asks what can be improved on and implements it! The Regional Management team is ready and willing to help with any problem that you may have (big or small). In this industry, you always run into something challenging and they are there to help you. Cornerstone closes loans ON TIME. We have rescued people that have languished at other lenders and got their loans closed. All companies talk about being family and caring about their employees, but Cornerstone does not just talk the talk, they walk the walk. In our region, we have the best underwriters and closers. Need to get it done now? Consider it DONE.

      Cons

      We have a few IT issues but who doesn't?

      Explore other reviews about Cornerstone Capital Bank

      5.0
      Jul 2, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Company continues to demonstrate a strong commitment to maintaining its service-focused culture while embracing many changes experienced over the past several years. Senior Management remains dedicated to keeping Team Members informed, engaged, and connected through regular virtual and in-person events. Leadership fosters a positive and collaborative work environment through an open-door policy that encourages questions, suggestions, and feedback. This commitment to transparency, communication, and employee engagement strengthens trust across the organization and reinforces a culture where Team Members feel valued, supported, and empowered to contribute to the Company's success.

      Cons

      I have none at this time.

      avatar
      Cornerstone Capital Bank Response
      1w
      Thank you for over 10 years and this thoughtful review! It means a lot coming from someone who has seen the company evolve over the past decade. We're grateful that our service-focused culture and commitment to keeping Team Members informed and connected continue to resonate with you. That open-door approach and regular engagement are things we work hard to protect as we grow. We appreciate your advice as well. Your thoughts on professional development, career growth, and recognition are exactly the kind of feedback that helps shape those conversations, and we're grateful you took the time to share it. Thank you for being such a valued part of our Houston team and the Cornerstone family! Best regards, The Cornerstone Capital Bank Team
      1.0
      Jun 15, 2026
      Fraud investigator
      Recommend
      CEO approval
      Business Outlook

      Pros

      None, company does not care about employees

      Cons

      HR and management will make up lies, show no proof and fire you with no warning. Even when ask for proof of allegation, HR refused to provide as there was none. There is a reason they are now looking for their 3rd mortgage fraud investigator in 6 months time. They also do not believe in raises or annual review, poor 401k match and high cost for family benefits.

      avatar
      Cornerstone Capital Bank Response
      3d
      After more than 10 years with Cornerstone, your perspective carries weight. We’re sorry to hear that your experience left you feeling unheard and unsupported. While we can’t comment on individual employment matters here, your concerns about communication, turnover, compensation, retirement benefits, and benefit costs are important and are taken seriously. We remain committed to treating team members with respect and to upholding the highest ethical and compliance standards in alignment with our core convictions. Feedback like this is crucial as we continue improving how we support our team members.
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