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Cornerstone Capital Bank

Engaged Employer

Sr. Mortgage Loan Officer - Senior Mortgage Loan Officer Cornerstone Capital Bank Employee Review

5.0
Jan 27, 2017
Recommend
CEO approval
Business Outlook

Pros

With all of the changes to our industry over the past few years, a lot of the fun in this industry seems to have disappeared. I asked myself more than once why I was still in this industry. I realized that I LOVE working with the clients and helping them to achieve their dream home. When I was introduced to Cornerstone Home Lending, I was actually in shock that there was a company who TRULY shared my values and standards for serving the customers. CHL has exceeded my expectations for an employer. They are VERY respectful to ALL of their employees, recognizing each individual for the value that they bring to their team. They 100% support the employees to provide the tools necessary to be the best in the industry. There a multiple sales tools to assist the Loan Officers to be successful. They are like a family who wants each person to achieve their goals and to be successful. The management team cheers you on. It is once again, fun to be in this industry! We recently found out that our son had to have a third surgery within the past two years to remove a tumor. While we are thankful that it is benign, it is still been physically and emotionally challenging for him and our family. The management team at Cornerstone could not be more supportive and flexible as we have gone through the surgery and recovery. It is priceless.

Cons

Sincerely, CHL provides so much support for the sales staff, that we have take one step at a time and become an expert on available marketing tools, technology, and programs before moving on to the next tool/programs that are available to us to building our business. Its like being in a candy store.

Explore other reviews about Cornerstone Capital Bank

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The Company continues to demonstrate a strong commitment to maintaining its service-focused culture while embracing many changes experienced over the past several years. Senior Management remains dedicated to keeping Team Members informed, engaged, and connected through regular virtual and in-person events. Leadership fosters a positive and collaborative work environment through an open-door policy that encourages questions, suggestions, and feedback. This commitment to transparency, communication, and employee engagement strengthens trust across the organization and reinforces a culture where Team Members feel valued, supported, and empowered to contribute to the Company's success.

Cons

I have none at this time.

avatar
Cornerstone Capital Bank Response
1w
Thank you for over 10 years and this thoughtful review! It means a lot coming from someone who has seen the company evolve over the past decade. We're grateful that our service-focused culture and commitment to keeping Team Members informed and connected continue to resonate with you. That open-door approach and regular engagement are things we work hard to protect as we grow. We appreciate your advice as well. Your thoughts on professional development, career growth, and recognition are exactly the kind of feedback that helps shape those conversations, and we're grateful you took the time to share it. Thank you for being such a valued part of our Houston team and the Cornerstone family! Best regards, The Cornerstone Capital Bank Team
1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

None, company does not care about employees

Cons

HR and management will make up lies, show no proof and fire you with no warning. Even when ask for proof of allegation, HR refused to provide as there was none. There is a reason they are now looking for their 3rd mortgage fraud investigator in 6 months time. They also do not believe in raises or annual review, poor 401k match and high cost for family benefits.

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Cornerstone Capital Bank Response
3d
After more than 10 years with Cornerstone, your perspective carries weight. We’re sorry to hear that your experience left you feeling unheard and unsupported. While we can’t comment on individual employment matters here, your concerns about communication, turnover, compensation, retirement benefits, and benefit costs are important and are taken seriously. We remain committed to treating team members with respect and to upholding the highest ethical and compliance standards in alignment with our core convictions. Feedback like this is crucial as we continue improving how we support our team members.
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