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Cornerstone Capital Bank

Engaged Employer

Cornerstone Capital Bank reviews

Amazing place to work! - Mortgage Underwriter Cornerstone Capital Bank Employee Review

5.0
Jun 9, 2017
Mortgage underwriter
Recommend
CEO approval
Business Outlook

Pros

Teamwork! Everyone works together to close loans. It's a beautiful thing after working in big banking for years and watching the adversarial relationships between ops and sales. We are a very people-centric company from keeping our clients happy and also keeping a happy and engaged workforce. Employees are given a lot of latitude to do their job and make their own decisions. It's a beautiful thing to see--employees work THAT much harder here. Loans close on time. I've never seen a company treat employees so well from surprise extra floating holidays (amazing!) to gift cards during employee appreciation week and even a surprise Christmas bonus (who does that anymore?!). Management is always accessible and there really is a family like atmosphere. it's just SO refreshing!!! I truly see myself retiring here. I've found my "home".

Cons

Just a few--standardize the vacation across the company. I went from one region that I got all of my vacation hours at the beginning of the year and then transferred to a new position and new region where you basically get no vacation your first year and have to "borrow" against your next year! That was a total shocker as I have time off scheduled and I'm essentially borrowing next year's time at this point. Very frustrating especially for a company that is otherwise HUGE on work life balance. The medical/dental could be better but not a huge thing to me since I'm on my spouse's plans. Also more of a 401k match would be awesome as I lost about 4% from my former employer in coming to cornerstone.

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Cornerstone Capital Bank Response
9y
‎Thank you so much for your feedback. At Cornerstone Home Lending, we make it a practice to regularly review our policies and processes to make sure we're meeting the needs of our team members while remaining competitive in our industry. Giving our work-family enough downtime to rest and refresh is very important to us. We value your opinion and will keep this in mind as we review our vacation policy. All the best. - Willie French, Senior Vice President of Human Resources

Explore other reviews about Cornerstone Capital Bank

5.0
Jul 2, 2026
Manager
Recommend
CEO approval
Business Outlook

Pros

The Company continues to demonstrate a strong commitment to maintaining its service-focused culture while embracing many changes experienced over the past several years. Senior Management remains dedicated to keeping Team Members informed, engaged, and connected through regular virtual and in-person events. Leadership fosters a positive and collaborative work environment through an open-door policy that encourages questions, suggestions, and feedback. This commitment to transparency, communication, and employee engagement strengthens trust across the organization and reinforces a culture where Team Members feel valued, supported, and empowered to contribute to the Company's success.

Cons

I have none at this time.

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Cornerstone Capital Bank Response
2w
Thank you for over 10 years and this thoughtful review! It means a lot coming from someone who has seen the company evolve over the past decade. We're grateful that our service-focused culture and commitment to keeping Team Members informed and connected continue to resonate with you. That open-door approach and regular engagement are things we work hard to protect as we grow. We appreciate your advice as well. Your thoughts on professional development, career growth, and recognition are exactly the kind of feedback that helps shape those conversations, and we're grateful you took the time to share it. Thank you for being such a valued part of our Houston team and the Cornerstone family! Best regards, The Cornerstone Capital Bank Team
1.0
Jun 15, 2026
Fraud investigator
Recommend
CEO approval
Business Outlook

Pros

None, company does not care about employees

Cons

HR and management will make up lies, show no proof and fire you with no warning. Even when ask for proof of allegation, HR refused to provide as there was none. There is a reason they are now looking for their 3rd mortgage fraud investigator in 6 months time. They also do not believe in raises or annual review, poor 401k match and high cost for family benefits.

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Cornerstone Capital Bank Response
1w
After more than 10 years with Cornerstone, your perspective carries weight. We’re sorry to hear that your experience left you feeling unheard and unsupported. While we can’t comment on individual employment matters here, your concerns about communication, turnover, compensation, retirement benefits, and benefit costs are important and are taken seriously. We remain committed to treating team members with respect and to upholding the highest ethical and compliance standards in alignment with our core convictions. Feedback like this is crucial as we continue improving how we support our team members.
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