Decent Pay, Not Much Growth - Mortgage Loan Officer Assistant Cornerstone Capital Bank Employee Review

Thank you for your feedback. Although you’re no longer at Cornerstone, we appreciate your 8 years of service. You’ve highlighted some opportunities and challenges that come with production roles in the current market environment. We’d like to clarify one point: it’s simply not accurate that our rates are consistently above market, as demonstrated by the more than 20,000 families this year that will choose Cornerstone and our affiliated companies to take care of their home loan. We continuously monitor market rates to offer competitive pricing, while at the same time being known as an industry leader in on-time closings and high-value, client-centric service. Your suggestions about providing more guidance in building referral relationships and checking in regularly with teams are valuable. We’re holding quarterly company-wide town halls in response, including our executive leadership traveling to markets outside our Home Office in Houston to visit in person with our Team Members. We’re committed to supporting our Team Members with training, resources, and open communication so that everyone feels equipped to succeed.