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Cornerstone OnDemand

Engaged Employer

If you work to get paid, CSOD might not be for you - Sales Cornerstone OnDemand Employee Review

1.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ve thoroughly enjoyed working with my coworkers and with leadership across the management and VP levels. The vision for the product—along with the recent acquisitions—is truly top-notch even if the execution doesn't seamlessly fall into place.

Cons

Chaos. In my five years here, I've never received a comp plan before May. It gets later every year — last year, it didn’t arrive until July. I kept hoping the process would improve, but it hasn’t. This year, we received only 70% of our commission from January through July. Several people didn’t receive any commission from August through October. That leaves only November and December with what are presumably accurate paychecks. What’s worse, the sales reps I know who took the time to track their commission and push for corrections were laid off. One could argue they spent so much time fixing their pay that it detracted from their ability to sell.

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Cornerstone OnDemand Response
6mo
Thank you for sharing your experience. We understand that delays in compensation plans and inconsistencies in commission payments can create frustration and impact trust, especially for those working hard to deliver results – the good news is, we are hard at work with cross-functional teams remedying these inconsistencies for 2026 and beyond. We have been making leadership changes and putting stronger systems and processes in place to ensure pay transparency and accuracy going forward, including moving to new tools that will give every seller real-time visibility into their earnings, so you don’t have to wait until payday to know where things stand. Reach out to the commissions team at commissions@csod.com or to me directly; you deserve clarity and confidence in your pay, and we are committed to fixing this and restoring trust. -- Carina Cortez

Explore other reviews about Cornerstone OnDemand

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership. Clear vision for growth and success.

Cons

Acquisitions created competing products and culture.

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Cornerstone OnDemand Response
2mo
Thanks for sharing this; it's great to hear your positive outlook on our leadership and vision as that’s something we really care about. There can be challenges that come along with acquisitions, especially when it comes to aligning products and culture. While these decisions are made to support growth and long-term success, they don’t always feel seamless in the moment. Again, I appreciate you sharing your perspective and wish you all the best. -Carina Cortez, Chief People Officer
2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Originally, this company was very supportive. There were many layers of resources meant to make employees successful. After the purchase of the company by PE they have cut software, resources and staffing to increase profits. I would not say there are many advantages over other employers in the field today. The ability to work from home is a pro. Complexity of the software is a pro because the work isn't boring. There's always something to learn.

Cons

- no real path to advancement, Cornerstone used to promote from within, over the past several years the majority of hired have been external - management cares a lot about stats but doesn't care to educate employees on how to meet those expectations. Ex. If a employee gets a negative survey it isn't reviewed and strategies aren't shared for improvement. If an issue goes on longer than expected and it puts employees out of compliance with the resolution time standard, employees are told to fix it with no strategies for doing so. There is no analysis of issues. One caveat: my team has a new manager so there is a possibility that things will improve; however the directives come from the top down, so upper management still has a problematic philosophy.

1
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Cornerstone OnDemand Response
1w
Thank you for being part of Cornerstone. Employee growth, development, and internal opportunities remain important priorities for us and is something we also share with the market. Through our Pulse surveys, All Hands meetings, and ongoing conversations with employees, we're committed to listening, sharing what we're hearing, and providing updates on the actions we're taking in response. If you'd like to talk further about your development at Cornerstone, available resources, or help in having these convesrations, please reach out to me or my team any time. - Carina Cortez, Chief People Officer
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