The company which steals from people - Customer Service Specialist Corpay Employee Review

Now starts the painful part: this company based its business in the acquisition of previous Shell's clients; during the first three months the T&C were kept just the same and then out of the blue customers were charged with 9/10 fees (some really ridicuolous), so the following 3/4 months we had to take calls by angry customers, consoling them and advicing them to terminate the contract because you felt bad for them. Then every person on a team has a base salary plus a bonus and during every quarter, when there is the performance assessment every excuse is good to reduce and trim that bonus. So not only Fleetcor steals from customers, but also from employees. The result is that nobody cares about the company's business and tries to leave. Another problem is the incredible miscommunication between departments: when you have a doubt one person tells you a solution and the one from another department tells you the opposite. The general takeaway about Fleetcor is that nothing makes sense: some teams have a huge amount of work with a few people and others have the opposite situation. In a few words, everything regarding Fleetcor is extremely unprofessional and in decline. Only a person with no principles and backbone would be happy to work for this companies of crooks.