CSM - Customer Success Manager Corpay Employee Review

3.0
May 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good manager, colleagues, benefits and PTO

Cons

Culture is not as good as it use to be and pay can be better

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Corpay Response
1y
Thank you for sharing your experience as a Customer Success Manager and for dedicating your time and effort to us. We are pleased to hear that you had a positive relationship with your manager and colleagues, and that you found value in the benefits and PTO. These elements are essential for fostering a balanced and supportive work environment. We also appreciate your honesty regarding the changes that have occurred. We work diligently to protect and strengthen our company culture, especially as we evolve. Your feedback serves as a reminder that listening to employees is not just important—it is essential for preserving what makes a workplace feel inclusive and rewarding. We regret any negative experiences you may have had and are committed to learning from them. Your contributions and voice have been invaluable to us. Feedback like yours is not just appreciated; it is crucial for our reflection and growth. We wish you continued success in your next chapter.

Explore other reviews about Corpay

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

They have supportive team and management

Cons

High expectations and very competitive

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Corpay Response
2mo
Thank you for your feedback and for your contributions to Corpay. We are pleased you felt supported by your team and management. A supportive workplace and strong team connections are essential to a positive employee experience. We recognize that high expectations and a competitive environment can be challenging. While these factors drive performance and growth, it is important that everyone feels supported and equipped to succeed. Your feedback highlights both the strengths of our team culture and the pressures of the role. Thank you for your honest perspective. Insights like yours help us identify what is working and where we can provide additional support.
3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance was great and my management team was great until they started laying them off.

Cons

This company does massive layoffs, they are not tied to performance or productivity.

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Corpay Response
6d
Thank you for sharing your feedback and for your contributions at Corpay. We appreciate your recognition of the strong work-life balance and management support you experienced. It is valuable to know that aspects of your time here were positive and well-supported. At the same time, we understand how deeply that experience can change when repeated layoffs begin to affect not only teams, but also the leaders and managers employees rely on most. When layoffs feel widespread and disconnected from performance or productivity, it can create a strong sense of instability and uncertainty for everyone who remains. Employees want to believe that hard work, consistency, and contribution matter, and when that connection feels unclear, it can seriously impact morale, trust, and long-term confidence in the organization. Your feedback highlights the significant impact leadership decisions have on the employee experience. Even with a strong team culture, workforce reductions can overshadow daily positives and leave employees feeling unsettled or undervalued. The loss of trusted colleagues can make it challenging to maintain engagement, support, and balance. Thank you for sharing your perspective and advice. Your feedback underscores the importance of employees feeling heard and respected during major decisions. It also reminds leadership to listen closely to those closest to the work and culture.
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