Great Ideas but random execution - Anonymous employee Cortland Employee Review

3.0
Jul 23, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cortland is truly customer and associate focused. The training is great and the corporate support/company culture is only minimally stuffy! Opportunities for advancement and the rate of advancement blow any multifamily company out of the water!

Cons

Cortland is truly customer focused but sometimes comes at the cost of site/operations. They believe in catering to the customer but some of the company comes from other industries that I feel randomly suggest ideas that get implemented. While this is great, I do feel the weight of corporate controls things that the sites might not want to do. I.E. work until 7 or wear cheap uniforms that were newly implemented. The SOP is highly overbearing and dated.

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Cortland Response
9y
Thank you so much for sharing your thoughts! We’ve been working hard to set a new standard in multifamily – one where we truly care about our customers and our associates. And it feels great knowing when our efforts are paying off! It is true that we bring in a lot of outside knowledge to help us gain new perspectives on the work we deliver. We’ll certainly take your suggestions to heart and see what we can do to better align our corporate initiatives with our communities’ needs. We hear you loud and clear on the SOPs, too! Thanks again for all of your feedback.

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5.0
Jun 4, 2026
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CEO approval
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Cons

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3.0
Jul 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a growing company with potential to be great

Cons

Too much change, no longer have a set guideline.

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