Aug 9, 2016
Cortland Response
9yWow, thanks so much! It’s an honor to receive such wonderful feedback from an associate who has been with us for over 3 years. We strive to be the best at what we do – staying involved in the rehab process from start to finish is certainly part of that vision – and it feels awesome to hear how much you’ve picked up on our passion. We appreciate your comments about our communication, too. It’s so important that we all stay open to insights from associates at every level of the company, so we can all keep pushing ourselves to be better and deliver the best experience possible for our residents.