Mixed messages - Anonymous employee Cortland Employee Review

Hey there. You’re right – we’re very focused on our residents, but we go further than that. While we are a real estate company, we’re also in the people business, and this applies to all of our people: residents, investors, and associates. Over the past few years, we’ve experienced intense growth, and we’ll admit that’s come with a few growing pains, but we’re aware of these opportunities to improve and are actively working to better ourselves. To that end, we’ve implemented more streamlined ways to communicate among teams and the company as a whole, and we’re revamping our Leader’s Boot Camp. We place a great deal of importance on the resident experience, and we place the same amount of importance on the associate experience – especially since we know the two are linked. Please remember that we value and practice an open-door policy when it comes to communication: you should always feel comfortable bringing your thoughts and concerns to your manager or Talent Resources. We cannot improve your experience if we don’t hear your feedback. #ListenWithYourHeartAndYourMind -Ashley Gordon, VP Talent Acquisition