DFW area not ideal - Anonymous employee Cortland Employee Review

1.0
Nov 15, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great commission program allows you to recruit and keep top leasing consultants. Assistant Manager commissions/bonuses pale in comparison unfortunately unless they lease an apartment or two each pay period. Great training program too.

Cons

DFW leadership is spread too thin! Even with the acquisition of the Pure portfolio, the set up does not really make sense and does not allow enough time to work closely with an immediate supervisor to resolve issues. Company does require strong leaders on each site as the level of responsibility is high, but CMs should be able to have more than a once monthly 2 hour property walk/check in the a distractiocted AOM that is spread too thin. Also, while most of the regional leadership is fairly professional, one of the leaders cares too much about drinking, smoking and partying and it is a little embarrassing to see them intoxicated at team events while other leaders are not. Also, the DO already has his mind made up on everything and claims to be open to change/suggestion, but isnt really. Also, you will see this in so many reviews, but there is no work/life balance...truly. With so much company turnover, they are now claiming they have an associate focus and will put associates first....but the residents are always first priority at all costs.

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Cortland Response
6y
Hi, there! We love hearing that you love our training program as much as we do. Developing best-in-class associates coupled with our commission structure is just one of the many ways that we provide for our onsite associates – the ones who create unparalleled living experiences for our residents. We know the acquisition of the Pure portfolio cause a few growing pains, but we’re swiftly working through them. If you have ideas or suggestions on what can be done to make your associate experience better, we encourage you to reach out to your Director of Operations or Talent Resources so that we can better support you, your team, and your community!

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