Pay is below poverty level - Sales Associate CosmoProf Employee Review

1.0
Oct 20, 2017
Recommend
CEO approval
Business Outlook

Pros

No late nights...workable schedule

Cons

The pay is horrible! Yearly pay increase is a joke. No way to advance or move up. Micro management from the DMs. This corporation does not care one bit about you or how terrible the work environment is. HR is not there for you, they only report to upper management that you are an issue. You are left alone to run the store on your own. You must drive your own car, close store down, to make it to the bank by 1:00...if you don't make it your store is in trouble! Your POS system is truly out of the 1990's! It constantly goes down...your on the phone with tech support about 40% of you day! It's truly a travesty that a billon dollar corporation can run their stores and treat their employees so terribly!

Explore other reviews about CosmoProf

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job Discount Free samples(sometimes) Don’t have to deal with the public because it is only licensed professionals

Cons

You work alone for a few outs Also if you are scheduled Sundays you work alone. Some people come in and steal and it’s scary if you don’t know how to handle the situation. Especially if you are alone Even though you don’t have to deal with the public you do at the same time because some people come in and try to shop even though they don’t have a license.

1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Customers are really nice and they do sell great products in store.

Cons

Don't walk but run as fast as you can. The job is easy for the most part and customers are great .Upper management is horrible!! Be prepared to work open to closes with no overtime. My raise was literally .13 cents and that's with making most of my goals. They will tell you about the bonus structure, but the goals are truly unachievable. My first Red flag was how everyone stayed quiet, defeated, and miserable on zoom meetings.Before the economy took a turn for the worst they literally couldn't hold on to a managers. If you're completely desperate for a job, I can't even say I'd recommend one.

1
See reviews by: Helpful|Rating|Date|All