Pros
Decent livable Pay - 57k-60k Starting for Hearing Aid Specialist Good Product Lines from Top Manufacturers: Phonak, Resound, Rexton (Siemens), Bernafon (Oticon) Top end audiometers/testing equipment If you are married/have kids, Benefits are pretty good, very cheap top coverage healthcare Relaxed Dress code - Polo shirt, jeans, running shoes Costco already has good reputation in retail
Cons
- Way too much ambient noise in sound booth from people walking, alarms, forklifts, children yelling, (embarrassing) - Sound booth not isolated from audiometer, Patients can hear mouse clicks and any small sounds - Entire department exposed, no roof, no privacy for patients or the hearing specialist, Patients constantly walk up without appointments, there is never a secretary full time..., No lobby/hallway for patients - Noahlink/Audiometer is embedded into Sycle.net CRM, always crashes when you need it to work the most, GET BETTER SERVERS TO HANDLE THE BANDWIDTH.....its not that hard, Costco just loves to be cheap - Constantly changing schedules, worked many late evenings on weekdays, Saturdays and Sundays with no tests or appointments - WAY TOO MANY PRODUCTS - order forms, receivers, domes, aids, remotes, bluetooth kits, vender reps times a million models times 4 manufacturers - No different than anywhere in retail, management treats and yells at you like any cashier or forklift operator that can be trained in 2 weeks.... - No standardized sales presentation - Too much testing protocol, leave it alone, they change it every month... - Costco lets people return past the 90 day period any time a customer complains (I had a PT return aids that were 4 years old.......full refund) - Warehouse Managers are absolute idiots, they have little to no training on hearing aids, let alone the hearing aids sales process, they are all over you for nothing, then when you need them they are nowhere to be found - Costco acts like they are above retail, besides having decent pay, they are nothing special, dont drink the costco koolaid... - I would only recommend costco if you are married/have kids and need the benefits, otherwise there any many better ways to make more money and be actually rewarded for selling hearing aids - Member service ....they can treat you like garbage, this should not be allowed - Little to no incentive to sell more hearing aids then you need to...you wont be rewarded either way