Great culture and opportunities - Director, Customer Experience Cotality Employee Review

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, benefits, recognition, exciting projects and opportunities to make meaningful career moves, not just up but lateral/diagonal advancement to learn and grow.

Cons

base pay when internal is on the lower end

Explore other reviews about Cotality

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with great leadership

Cons

Upward movement within the company can be slow at times.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule is really the only positive I have. I worked there almost 10 years.

Cons

Constantly laying people off and switch contractors around. Not a big deal unless you team is admin for 7+ buisness units at once, they fire off the contractors you have spent training. They fires that team and told them tp train their replacements.

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