Go work somewhere else - Tax Associate Cotality Employee Review

No remote work available for the people at the bottom of the chain. The mortgage tax associates are treated unfairly and practically have a new manager every few months. This company only has hiring bonuses because they can’t keep employees because of how many people quit. They have many open roles because nobody wants to stay there especially with the low pay they offer (around $17 an hour). Even if you are a minute late from break you get called out on it. QA standards are around 93% and each QA associate grades differently and at times marks off for things they didn’t mark off previously. Associates speak up about trying to make changes or improvements to those standards and management does nothing to improve anything. Calls in queue can sometimes get pretty high and with short staff and small teams it can be exhausting going back to back to back on calls. This is a dead end job. Go work somewhere else and not waste your time. Many associates all agree it’s just toxic with management breathing down your necks.