No micromanagement except all this micromanagement.... - Dispute Resolution Specialist Cotality Employee Review

2.0
Jun 22, 2022
Recommend
CEO approval
Business Outlook

Pros

General company policies are great. Summer benefits included giving employees 1 half day per week at the company's expense, good benefits programs, additional programs to earn points/little things to help boost morale.

Cons

Pay is not great at all. Recruiter even apologized from the get go. Either the training of management on handling of employees needs improvement or the direct treatment of employees needs to improve--I was there 3.5 days and had 3 emails about nitpicking things that were either known issues that I had already proactively emailed the manager about, or that the manager had already sent a ticket into IT to fix...but the straw that broke the camel's back was the accusation of trying to get overtime, how I wasn't approved for it, then telling my trainer that I came in early that day.... for 2 minutes. Ultimately all things that could have been handled by the direct manager reading her emails, having a quick zoom meeting at the end of the week, and maybe not wording things in accusatory ways for a new employee just trying to be prompt. (Especially after the warning of docking points if clocking in more than 6 min late). Also the company has a secondary internal time clock to track projects being worked on--so they're tracking bathroom breaks, etc. I liked the actual work being done. The management of the people was absurd and harkening back to the early 90's in mentality.

Explore other reviews about Cotality

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and teams, flexible working environment, growth opportunities and leaders who value your full self.

Cons

Cannot really think of a true con to add.

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent culture with genuinely supportive and collaborative teammates. Leadership has a clear vision for the future, and there is a strong focus on innovation and customer value. I've been impressed by the professionalism of the onboarding process, the willingness of people across the organization to help, and the opportunity to make a meaningful impact. It feels like a company that is investing in both its people and its products.

Cons

As with any organization going through transformation and growth, there are opportunities to continue streamlining processes and improving cross functional communication. The positive part is that the teams are receptive to feedback and committed to continuous improvement.

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