Positive exit, great place to work - Anonymous employee Cotopaxi Employee Review

5.0
Mar 8, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You learn a lot about a company when you leave, and my exit reaffirmed my positive feelings for Cotopaxi. I was laid off as a result of budget cuts, and while I was very sad to leave, I was also very impressed by how the executive team handled it. It was made clear to me that they did not take the decision lightly, and they genuinely cared about my success. All of the executive team dedicated time to helping me transition, and leveraged their personal contacts to help me get another job.

Cons

Cotopaxi, like any company, is imperfect. Some of those imperfections can be amplified by the strains of growing, but the Cotopaxi management is true to their core values and, in my case at least, are succeeding in living up to their mantra of "Do Good".

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Cotopaxi Response
7y
Earlier this year, as we refocused our efforts on areas of high-growth in the business, we decided to shift some of our resources away from our Questival events, which are amazing, but not growing like the rest of the business. Sadly, this meant an impact on two employees that we loved dearly. It still makes me sick thinking about it, even three months later. I personally spent time working with the two of them post-departure to help in any way in landing them a job at another company. I wrote countless emails to other CEO’s and wrote letters of recommendation. These two employees were world-class and it was a huge loss for our company to lose them. I’m still sad about it. - Davis Smith, CEO

Explore other reviews about Cotopaxi

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Cotopaxi provides a strong sense of purpose that genuinely connects to day-to-day operations. The company empowers teams to build structure, improve performance, and drive meaningful change. ring my time here, Changes that have been made: strengthen team stability, elevate accountability, and implement processes that improved SLA performance, and enhanced safety. Leadership supports growth, and there is a real emphasis on building people and promoting from within.

Cons

The company is in the midst of a meaningful culture evolution toward stronger accountability and performance. As with any change, not everyone adapts at the same pace, which can create short-term challenges in team alignment.

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Cotopaxi Response
2mo
Thank you for sharing this, and for the specific callouts around accountability, team stability, and promoting from within. Those aren't small things, and it's meaningful to hear they're showing up in your experience. Change is rarely seamless, and we appreciate the honest framing of that. Building a culture of strong performance and accountability while bringing people along at the same time is real work and feedback like this helps us stay focused on doing it well. Thanks for being part of driving that forward!
5.0
Mar 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked at a number of companies throughout my career and having seen a number of different cultures and working styles, feel very fortunate to have landed at Cotopaxi. I felt like I should make a post here after a friend of mine pointed out our Glassdoor rating when I said I was having a great time so far. The people and team I work with are excellent. It's a healthy positive culture, there's no politics, information hoarding, or some of the other baggage that you can find. It's genuinely a great group of people trying to do great things for the customer and the company. The management team is accessible and generally very nice. I've worked with mercurial CEOs and crony executive teams who kept everyone on eggshells and would jump on people any chance they had. Cotopaxi is very, very definitely not that place. They seem thoughtful and try to do the right things but I also know that there have been some hard decisions made in the past year, and not everyone has been happy about them. My exec team member has been very open to hearing feedback and it seems like they're listening. So overall a great experience thus far and look forward to being here for much, much longer.

Cons

Honestly, the management team could be a bit more organized in planning more than a few weeks ahead to help everyone have time to do their best work, but this is one of the things that they're listening to and I feel like it's getting better.

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Cotopaxi Response
2mo
This just made our day! Thank you for sharing it. We know the Glassdoor rating doesn't always capture what it actually feels like to work here day-to-day, so we're really glad you took the time to write it out. The culture you're describing - people who genuinely care, leadership that listens - is something we work hard to maintain as we grow. It's not always easy, but it matters to us deeply. We're lucky to have you on the team. Here's to many more months ahead!
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