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Cottingham & Butler

Engaged Employer

Friendly staff but frustrating industry - Customer Service Representative Cottingham & Butler Employee Review

4.0
Mar 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Internal service team and leads were good to work with and cared about team. Opportunity to advance if you wanted to get certifications.

Cons

Call volumes were high and little help was provided with difficult callers. Sales staff had high turnover and didn’t know much about processes. Benefits were only so so for an insurance company.

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Cottingham & Butler Response
7y
We’re glad to hear you enjoyed working with team members and the opportunities to advance at Cottingham & Butler. Thank you for addressing your concerns about assistance on difficult callers. We have passed this information on to Human Resources.

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5.0
Jul 14, 2026
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CEO approval
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Cons

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5.0
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Pros

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Cons

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