Poor training, workload is UNMANAGEABLE and when you think you are getting to a comfortable claim count, they dump more on you. They don’t care about employees, they are more worried about their clients and keeping them happy. They would throw an employee under the bus just to save a client from leaving. Each Supervisor has their own set of rules, there is no consistency amongst the Supervisors and how employees perform. One supervisor will micromanage, the next one you barely hear from. The training is horrific, they basically throw you to the wolves, and you learn from experienced adjusters. Some adjusters have a few clients to manage, others start with 15 clients to manage and handle their claims and then are expected to have the same performance numbers as the person who only handles 3 clients. Some employees have to handle third party losses only, and no first party coverage. There simply is no rhyme or reason for how this place is run. It’s the good ol’ boys club that hired a woman supervisor because she made a stink about there not being enough women in management. Mind you, with no claims handling prior to this job and only working claims for 3 years. DO NOT SEEK EMPLOYMENT HERE!! You will regret it. Also, pay is awful for the amount of work you are expected to handle.
