Good to get started in the industry - IT Support Couche-Tard Employee Review

4.0
Apr 15, 2020
Recommend
CEO approval
Business Outlook

Pros

The team at Couche-Tard was great and there was a good vibe. Colleagues are eager to help and management is understanding. They have some employees discount and a pension plan.

Cons

This is a call center job. Career wise, it is good to get started and learn some experience, but you'll stagnate quickly and being monitored all the time gets old quick. Couche-Tard has a reactive attitude, meaning you end up fixing the same problem everyday while no one is interested in addressing the root cause of those problems. Managers were good people, but they weren't IT technician and they were there only to manage people like a traditional call center.

Explore other reviews about Couche-Tard

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment! I love working here

Cons

5 days in person- since 2026

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Couche-Tard Response
2w
Merci d’avoir pris le temps de partager votre expérience. Nous sommes heureux de savoir que vous apprécié l’environnement de travail. Votre retour est grandement apprécié.
5.0
Sep 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Global company with a family owned feel. Best of all worlds. There is value of Autonomy and an entrepreneurial spirit is welcomed. Caring leaders. Prompt Evaluations. Great benefits. Always investing.

Cons

Always investing. Too many systems within one business unit. Loss prevention tools are lacking. Slow upward mobility process for the ambitious

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