Lack of manager experience and low pay overshadow any positives - Fraud Invetigator Coventbridge Integrity Systems Employee Review

People are generally super helpful. External customer service, and internal customer.

Work can be either overwhelmingly busy or completely scarce.

The flexibility to work from home and have some say over your work hours is something that has kept me at the company. This is the benefit that I use to justify the cons.

The pay structure is way below averages for this line of work. Merit increases are considered annually, but have fallen far behind inflation thus far. PTO is less than what I've experienced in other similar positions. Ongoing training is sparse and seems to create time-intensive problems that would be more efficiently handled with regular training updates. The company makes no contributions to health insurance premiums, which for people like me, means that half my paycheck is gone before I see it just to cover premiums for myself and my son.