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Coventbridge Integrity Systems

Engaged Employer

What You Don't See, Won't Hurt You! - Investigator Coventbridge Integrity Systems Employee Review

3.0
Jun 7, 2016
Recommend
CEO approval
Business Outlook

Pros

The online reporting system is very succinct. It is detailed and somewhat simple to learn. There is a bonus program in place, however it is extremely difficult to achieve. Management offers no explanation as to how the equation determines profitability, which is what the bonus is based upon. Compensation can always be better no matter how much one is paid, but I have found this to be fair. Immediate management (Case Managers) are very competent (at least in my area), and have proven themselves in the field, so they can be respected in their leadership position.

Cons

Since the ICS/Merrill merger with GlobalOptions, I have no idea who is who and what is going on. Overnight, the workload decreased by at least half, without reason nor explanation. I've had to take on two other part time jobs in order to even come close to paying my bills. To add insult to injury, the job boards are advertising for openings in my area with the company, the same area that is "saturated" with GOOD, SOLID, RELIABLE, PROVEN investigators! We aren't being told anything, and when we ask, we are told "things are in the works". Very, very frustrating. There is also NO chance for upward advancement. The position in which you are hired is the position where you will STAY!

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Coventbridge Integrity Systems Response
9y
CoventBridge would like to connect on additional feedback regarding your above review. Please reach out to us at EmployeeInquires@coventbridge.com. Thank you.

Explore other reviews about Coventbridge Integrity Systems

5.0
Jul 12, 2025
Recommend
CEO approval
Business Outlook

Pros

People are generally super helpful. External customer service, and internal customer.

Cons

Work can be either overwhelmingly busy or completely scarce.

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Coventbridge Integrity Systems Response
11mo
In the investigator industry, the volume and type of work can vary due to factors outside of our control, such as client needs, case locations, and seasonal demand. While we cannot eliminate these fluctuations, we are committed to doing everything we can to keep our investigators working consistently. This includes securing new clients, maintaining strong relationships with existing clients, and delivering high-quality results that generate additional opportunities. Our goal is to minimize downtime and create as much stability as possible in an inherently variable industry. We genuinely value constructive feedback, as it helps us grow and improve. We love hearing that the culture we have created has been helpful and supportive.
3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The flexibility to work from home and have some say over your work hours is something that has kept me at the company. This is the benefit that I use to justify the cons.

Cons

The pay structure is way below averages for this line of work. Merit increases are considered annually, but have fallen far behind inflation thus far. PTO is less than what I've experienced in other similar positions. Ongoing training is sparse and seems to create time-intensive problems that would be more efficiently handled with regular training updates. The company makes no contributions to health insurance premiums, which for people like me, means that half my paycheck is gone before I see it just to cover premiums for myself and my son.

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