Horror House AI or Die Cultism - Customer Facing Role Coveo Solutions Employee Review

1.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working there unless your only alternative is to become unhoused.

Cons

This is a company for whom AI or Die is less a mantra than a desperate plea for relevance from a company whose core products have failed to deliver real relevance and ROI for its customers. Faced with increasing churn as exorbitant pricing and lack of ROI become obvious, it hopes to sell an AI feature that isn’t far off from the Wizard of Oz behind his curtain. Much like a cult, anyone who raises concerns is ostracized or worse. Gaslighting is prevalent. Overt bullying is not uncommon. In this toxic environment, there are additional risks for women, who are disparaged by C-level executives in team meetings, and they will find that sexual harassment complaints are swept under rug like other pesky “issues” like lack of diversity and advancement opportunities. Don’t take my word for it: look at the executive team and see for yourself. Do yourself a favor and work somewhere else.

Explore other reviews about Coveo Solutions

5.0
Aug 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Great product and Sales Leadership

Cons

Lots of competitors trying to recruit top talent

1
2.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Coveo has a great product and a good group of people with whom you interact on a daily basis. Good commission rates and quota seems to be achievable as a yearly quota, even though you are measured quarterly.

Cons

Less than a week and a half in, I was asked by management how my pipeline build was going. It went downhill from there. There are many unrealistic goals for pipeline building and expectations of the number of qualified deals you have to pipe each month. Quota starts on day one and is completely misaligned with the average sales cycle, putting you in a hole almost immediately from a quarterly quota attainment standpoint. You as the Account Executive are the only one responsible for pipeline build, no other teams are accountable, which was not communicated in the hiring process. Meetings are focused exclusively on what you're doing to drive business, with little to no interest in where you may be facing challenges or how the organization can help you in those deals. There’s no feedback loop or collaboration between Sales and Management, making it difficult to raise concerns, share ideas, or get the help needed to succeed. Additionally, there are no team meetings to collaborate on what’s working or not—leaving reps isolated and unsupported. In my experience to date, it can be a very demotivating place to work.

9
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Coveo Solutions Response
10mo
Hello, Thank you for taking the time to share your feedback with us. We will take your feedback into consideration as we continue to reflect on our approach. The Coveo Team
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