they are very unprofessional at time in handling account. They will leave you to fend for yourself if they do not feel t - Owner Operator Coverall Employee Review

1.0
Jul 17, 2015
Recommend
CEO approval
Business Outlook

Pros

you will have to secure and make sure of all your work duties Do not not rely on coverall to help you with clients at times. Make sure to build a relationship with your clients and be thorough with your cleaning. Do not leave anything with the possibility of being addressed or complained about cause your client possibly will. Make sure to sign your complaint book everyday and again it is very important to build a relationship with your clients not coverall. They will recycle your business and leave you stranded unless you are willing to pay more money for accounts and still be left with the complete balance you owe them on the franchise. Coverall does not play fair so if you do decide to go with them for your sake please cover yourself.

Cons

They will recycle your business and leave you stranded unless you are willing to pay more money for new accounts other than the package you purchased and still be left with the same complete balance you owe them on the franchise purchase. Coverall does not play fair so if you do decide to go with them for your sake please cover yourself. Be thorough with your work do not leave anything to be touched on cause your clients will complain. Believe me!

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Coverall Response
10y
Dear Coverall Franchised Business Owner in Richmond, VA: Thank you for your feedback on your experience as a Coverall Franchised Business Owner. We are sorry to hear of the issues you mention. Coverall Franchisees own and operate independent Coverall commercial cleaning businesses using the Coverall® brand and system. We pride ourselves on supporting each of our franchisees and we are committed to helping them grow a successful commercial cleaning business. We would be happy to talk with you about the issues you raise. Please contact us using your Franchised Business Owner hotline. Thank you.

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