Great place to work - Senior HRBP Cox Communications Employee Review

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Community Friendship Company Leadership Facilities Brand

Cons

Cliques. It feels like you have to manage up in order to get a promotion.

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Cox Communications Response
2mo
Thanks for sharing your feedback, and for being part of our mission to build a better future for 3 years. We're happy to see the list of "pros" you've listed in your review — it's nice to know that you enjoyed our friendly workplace culture, the amenities offered to employees and the example that our leaders set! We know that as an HR professional, you're familiar with the myriad of resources we offer to help employees grow, advance and reach their desired career goals. Building trust with leaders and growing a network of mentors within the organization can certainly be helpful for learning about new opportunities at Cox; but our approach to career mobility is structured around performance and built on equity and fairness, not cliques. Thanks again for your feedback, and best wishes in your next career chapter!

Explore other reviews about Cox Communications

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

Cons

The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

3.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, sometimes free food, equipment provided

Cons

Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

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