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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      Work hard - Inside Solutions Advisor Cox Communications Employee Review

      3.0
      Mar 17, 2026
      Inside solutions advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good commission, flexible work life balance, work from home

      Cons

      Sales telecom market getting more competitive

      avatar
      Cox Communications Response
      2mo
      Thank you for sharing a review! We're glad to know that you're satisfied with your commission as well as the flexible work options and work-life balance we strive to foster at Cox. We recognize that while working in sales for this industry can be rewarding, it also brings a unique set of challenges; and we really appreciate the talent and diligence our amazing employees — like you — bring to the table. Thanks again!

      Explore other reviews about Cox Communications

      5.0
      Mar 2, 2026
      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

      Cons

      The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

      3.0
      Jun 6, 2026
      Retention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, sometimes free food, equipment provided

      Cons

      Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

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