Customer Advocate - Customer Advocate Cox Communications Employee Review

Your Best at Cox is never enough; expected to let abusive customers do anything they please verbally and abusively; Company takes no hard stance to defend its' employees against such abuse. Getting a hold of a supervisor for assistance is non-existent 95% of the time. Cox will fire you at-will without helping you achieve success. Cox will look for reasons to terminate you if you make waves with attempting to resolve wrongs that have been done to you by your ineffective unavailable supervisors. Forget any form of support if you choose to work from home.