Cox Communactions...work there! - Account Services Representative Cox Communications Employee Review

5.0
Nov 28, 2008
Recommend
CEO approval
Business Outlook

Pros

The company values its employees more than anything else.I enjoyed the pay structure, benefits package and other services the company would offer to employees, including free cable and internet, and discounted telephone. They offer free use of the company gym and the Cafeteria is superb (for cafeterias).. The company matches your 401k contributions by fifty percent. The company regularly lists it's priority's, the value of there employees always have been top priority on the list. The pay structure is always competitive, with shift differentials and quarterly raises and yearly and christmas bonuses. There are always many company events to raise the morale.

Cons

The company has very stricy policys...there is no room for negotiations.

Explore other reviews about Cox Communications

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

Cons

The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

3.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, sometimes free food, equipment provided

Cons

Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

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