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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      Ok pay, terrible overall job - Technical Support Representative Cox Communications Employee Review

      3.0
      Dec 30, 2011
      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free cable, pretty good health

      Cons

      Extremely rude customers, every single thing you do is monitored and almost every rule contradicts itself. Quality annoys customers more than it "gives a good customer experience". Technicians can ruin your stats while doing a crappy job.

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      5.0
      Jun 28, 2026
      Director, product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great culture & benefits. Part of a great team.

      Cons

      Going to be merged with Charter. Major changes heading our way.

      4.0
      Jun 20, 2026
      Field engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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