Good company to work for, good pay and benefits but hard to advance. - Field Service Representative Cox Communications Employee Review

3.0
Jun 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are good. Company vehicle is provided as a technician and routes are generally within your home area. Four day work week is ok but impossible to change shifts.

Cons

Almost impossible to advance or move within the company, they play favorites! It's definitely the good Ol' boy network. It's becoming very hard to keep up with the expectations, it's all about the numbers and the personality has been sucked right out of becoming a technician!

Explore other reviews about Cox Communications

5.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Work life balance and benefits

Cons

Stability can sometimes be an issue with constant changes

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Cox Communications Response
2mo
Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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