Inbound sales - Inbound Sales Representative Cox Communications Employee Review

2.0
Jul 18, 2018
Recommend
CEO approval
Business Outlook

Pros

On site cafeteria. Tons of free vacations, electronics etc won in raffles. Relaxed and fun environment. Excellent opportunity to make $100k per year (if you have no values- see cons)

Cons

The only way to actually meet goals is if you are truly lying (telling half truths) to customers all day long. Wanna know why people talk so cruely about Cox? Cause customers call for a price and are given the price before tax/equipment, promised no install fees (out right lies) and tons of other things we can possibly provide. But if it gets them to their goal (and their supervisor to their goal= $) then there is absolutely no reprocussion. The customers then hate cox, the dishonest employees make tons of money, and the honest ethical employees are left cleaning up everyone elses messes and get no bonus money cause they didnt meet their goal cause theydidnt lie cheat and steal!

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Cox Communications Response
7y
We are a company that is committed to honesty, integrity and fairness across all of our business. We expect and require all of our employees to adhere to these ethical standards. Since we don’t know the specifics of your situation, we encourage you to raise these concerns to your HR representative or through our Ethics Hotline number. Please visit the company intranet for more information on how to share your concerns by phone or online.

Explore other reviews about Cox Communications

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, pay and benefits

Cons

Selling out to Charter so many will be displaced.

4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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