Great people, great place, terrible HR - Virtual Estimator Cox Communications Employee Review

3.0
Oct 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Great pay, benefits package is top of the top. For the most part Cox is good people. Worked there two and a half years.

Cons

Loved working there. The first and last time I encountered HR was my only issue.  Full background: I switched to a new medication that would save me $122 a month. The medication had a lot of side effects. I also moved to a new position in the company around the same time. On the Friday in question, I was out the entire day. When I came to on Saturday I had panic attacks and migraines the entire day and into Sunday. I think some of this was due to the initial withdrawals from the medication as I stopped taking it. When my boss asked why I was out, I offered no excuse as I did not feel comfortable discussing it with him and wished to cover it with HR. I was terminated before I did so. I contacted HR and explained the situation and that I have a medical note. I informed her that the termination was unlawful. She refused to even look at or take the note from my doctor siting the communication with my manager that I offered no excuse at that time.

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Cox Communications Response
6y
Hi, thanks for your review. We are glad that you enjoyed the people at Cox, but are disappointed to hear that your experience was not what you had hoped. We are focused on the health, well-being and overall happiness of our employees and while we don’t know the specific details of your situation, we favor 1:1 conversations with our people outside of this public forum. Thanks for your time with us and we wish you the best in your future career endeavors.

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5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Office, pay, benefits, culture is great

Cons

Company changes are creating disruption

4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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